IKEA & Cross-Stitching: The Curious (and Cool) Case of a Machine-Made Mailer
Did you know that back in October 2016, IKEA mailed out a robot-made cross-stitch as a marketing stunt? Not printed to look like cross-stitch. Not drawn in pixelated font. But physically stitched using a modified industrial machine, one stitch at a time. Talk about niche marketing goals!
But here's the twist: it wasn't just a quirky promotion. IKEA's goal was to collect email addresses from high-value customers who hadn't yet shared them. Yep — those stitched mailers were sent to a carefully selected group, and hidden within the charming cross-stitch design was a very modern ask: "Give us your email."
The campaign, developed by creative agency LIDA (Now known as M+C Saatchi Group), involved designing a physical cross-stitch piece stitched by a custom-programmed robot. It was a tongue-in-cheek way to demonstrate how IKEA is constantly looking for creative ways to connect with people.
It's weird. It's brilliant. It's a little… terrifying? Let me explain.
So… a robot can cross-stitch now?

Sort of. The IKEA robot was programmed to make precise stitches, and while it's impressive from a tech-and-timing perspective, I can't help but ask: Should it?
Sure, it worked as a clever piece of marketing. But I honestly hope machine cross-stitching doesn't catch on in the mainstream. There's something inherently calming, powerful, and deeply human about stitching by hand. Cross-stitch is one of the few crafts that slows us down in the best possible way — you can't rush it, you have to be present, and it rewards patience.
In fact, I talk a lot about this in my post "Building Better Habits: How Cross-Stitch Can Change Your Life (Yes, Really!)". It's not just about making something pretty. It's about making space for yourself, one × at a time.
❓ What do you think about a machine doing cross-stitch?
Would it take the magic out of the process, or are you curious to see where it could go? 💬 Leave a comment below and let's have a chat about it!
Cross-stitch is one of the few crafts that slows us down in the best possible way — you can't rush it, you have to be present, and it rewards patience.
IKEA wasn't done with just this, either.
Fast-forward to 2022, and IKEA released a free downloadable cross-stitch pattern as part of their Home Pride Home campaign — celebrating LGBTQIA+ identities with a rainbow-themed design. It was a lovely piece (you can see it here as a PDF) and marked a clear sign that they really do like the idea of cross-stitching — not just as a gimmick, but as something meaningful and community-oriented.
As someone who stitches daily, I think the experimentation and visibility IKEA has brought to cross-stitch is both amazing, but also a little nerve-wracking. But either way; it shows us that cross-stitch is definitely "back".
Whether it's a robot mailer or a digital Pride pattern, it proves that this age-old skill is still entirely relevant — and flexible enough to be reimagined in creative new ways.
Ready to join the (human-led!) cross-stitch revival?
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Whether you're curious about the craft or ready to pick up your needle again, I've got a bunch of beginner-friendly patterns waiting for you:
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Want to know more about why this ancient art is thriving today?
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📚 Read: Cross-Stitch Isn't Just for Grannies: A Quick History and How It's Thriving Today
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And if you want to explore how cross-stitch can help your brain, your body, and your burnout?
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🧠 Don't miss: Building Better Habits: How Cross-Stitch Can Change Your Life (Yes, Really!)
Did you know IKEA had such a flair for stitching? I heard about this a while ago, but was recently reminded! Let's just hope they don't start selling "Flat-Pack Flossbots" anytime soon..! 😉